{"id":17607,"date":"2024-06-13T10:00:41","date_gmt":"2024-06-13T08:00:41","guid":{"rendered":"https:\/\/www.sqorus.com\/?p=17607"},"modified":"2025-09-09T16:10:37","modified_gmt":"2025-09-09T14:10:37","slug":"artificial-intelligence-and-hr-a-partnership-rather-than-a-confrontation","status":"publish","type":"post","link":"https:\/\/www.sqorus.com\/en\/artificial-intelligence-and-hr-a-partnership-rather-than-a-confrontation\/","title":{"rendered":"Artificial intelligence and HR, a partnership rather than a confrontation"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.16″ custom_padding=”0px|0px|0px|0px” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ custom_margin=”|auto|-6px|auto||” custom_padding=”0px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.4″ custom_padding=”||5%||false|false” global_colors_info=”{}”]<\/p>\n

How can human resources<\/strong> professionals understand and benefit fromartificial intelligence<\/a> in their day-to-day practice? In a world of constant technological change, this issue raises questions about the role ofAI in human resources<\/strong>, and opens the way to thinking about collaboration betweenartificial intelligence and human resources professionals<\/strong>. <\/span><\/p>\n

Artificial intelligence<\/strong>, AI<\/strong>, AI, ChatGPT… For several months now, many professionals have been chased by these terms on a daily basis. Reactions to this “buzz” are manifold: science fiction fans see it as the advent of a “Skynet”, technophiles swear by it, sometimes forgetting to keep their cool, experts aware of CSR are raising their shields, wondering about its usefulness in a world that’s going badly… and the vast majority are struck by dread (68% of French people say they have fears about the emergence of generative AIs<\/strong>, according to IFOP).<\/span><\/p>\n

After reading the studies explaining howartificial<\/strong> intelligence will “ eliminate 300 million jobs<\/em> ” (according to Goldman Sachs in 2023), or the newsletters and LinkedIn posts that tell us every day about the dozens of advances inAI<\/strong>.<\/span><\/p>\n

You may notice that this is reminiscent of another “buzz”, that of the Metavers<\/a><\/strong> in 2021\/2022… which many experts have since tried to dismiss as over, even though I personally believe that it just paves the way for the maturity of immersive uses, <\/span>particularly in the world of work<\/strong><\/a>.<\/span><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.0″ global_colors_info=”{}”]<\/p>\n

AI and HR: between partnership and resistance to change<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ custom_padding=”||5%||false|false” global_colors_info=”{}”]<\/p>\n

But back toartificial intelligence<\/strong>. Is it new? No. Our VP Maci\u00e0 Roca, for example, was already studying the subject in 2000. Just asAI<\/strong> is an integral part of many of the digital tools we use on a daily basis, but it does so discreetly. It blends in with existing practices, without needing to be known as such.<\/span><\/p>\n

What has changed recently is awareness of its potential power among the general public, mainly via “generative artificial intelligence<\/strong>” (71% of French people have heard of generative AI<\/strong>, according toIFOP<\/strong>). As a reminder, these are a type ofartificial intelligence<\/strong> system capable of generating text, images or other media in response to prompts. <\/span><\/p>\n

ChatGPT, Midjourney, Dall-E… their use seems child’s play and their results incredible. In my case, for example, I have no particular artistic talent. Midjourney gives me the illusion of having the ability to create, to express my vision, without mastering the tools of visual creation.<\/span><\/p>\n

As far as ChatGPT is concerned, here too we’re mostly living under an illusion: what the tool offers is “convincing”, but it’s far from perfect, especially when used by professionals.<\/span><\/p>\n

“ Generative AIs generate up to 30% errors in their answers. There is an urgent need to set up training programs for the general public and support programs for businesses. <\/em>“Laurent Cervoni, Doctor of Applied Sciences.<\/span><\/p>\n

Artificial intelligence<\/strong> isn’t perfect, but the subject is advancing fast, and HR managers are asking many questions. During a webinar organized by SQORUS on Strategic Workforce Planning<\/a><\/strong>for example, we were asked the following question:<\/span><\/p>\n