{"id":56892,"date":"2026-10-21T09:00:12","date_gmt":"2026-10-21T07:00:12","guid":{"rendered":"https:\/\/www.sqorus.com\/?p=56892"},"modified":"2026-10-20T13:44:48","modified_gmt":"2026-10-20T11:44:48","slug":"ask-ebs-when-oracle-e-business-suite-responds-in-natural-language","status":"publish","type":"post","link":"https:\/\/www.sqorus.com\/en\/ask-ebs-when-oracle-e-business-suite-responds-in-natural-language\/","title":{"rendered":"ASK EBS: When Oracle E-Business Suite Responds in Natural Language"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.16″ custom_padding=”0px|0px|0px|0px” global_colors_info=”{}”][et_pb_row module_class=”enbref” _builder_version=”4.27.5″ custom_margin=”||5%||false|false” custom_padding=”0px|||||” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text module_class=”enbref-content” _builder_version=”4.27.9″ custom_padding=”||12%||false|false” inline_fonts=”Roboto” global_colors_info=”{}”]<\/p>\n

In a nutshell<\/strong><\/p>\n

Developed by SQORUS, ASK EBS enables business teams to query Oracle E-Business Suite using natural language, without needing SQL skills and without exposing ERP data to the AI model.<\/p>\n

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For an industrial group, SQORUS implemented ASK EBS<\/strong>, a generative AI<\/a> assistant<\/strong> integrated with Oracle E-Business Suite<\/strong>. Users type their questions in French or English, and ASK EBS returns the corresponding data, filtered according to their access rights. No data from the ERP is transmitted to the AI model. <\/p>\n

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Why EBS Data Remains Difficult to Access<\/h2>\n

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In an industrial company, Oracle E-Business Suite<\/strong> supports the bulk of operations, from purchasing to accounting, including inventory and production. The answers to the business teams\u2019 questions can be found there\u2014but you still need to know where to look for them. <\/p>\n

To generate a list of overdue orders or sort suppliers by amount paid, you need to be familiar withEBS<\/strong> tables, know how to query them, and write SQL<\/strong>. As a result, most users turn to the IT team or a consultant, even for simple questions. <\/p>\n

Language models are now capable of converting a question into an SQL<\/strong> query. In an ERP system<\/strong> that contains a company\u2019s financial and sales data, the challenge is to do so without compromising security. That is where we have focused our efforts. <\/p>\n

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ASK EBS in Practice: One Question, One Answer<\/h2>\n

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ASK EBS opens <\/strong>from within Oracle E-Business Suite<\/strong> without requiring a new login, thanks to EBS SSO. The user selects a domain\u2014for example, sales orders\u2014and then types their question in French or English: \u201cShow me the list of orders with shipping delays.\u201d <\/em> <\/p>\n

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The result is displayed in a table. The “Explore” button<\/strong> opens it in an interactive grid for sorting and filtering, and the “Explain” button shows how the result was obtained. Authorized users can also view the generated SQL. <\/p>\n

The conversation stays on track because one question can build on the previous one, until the user starts a new one. Finally, a dedicated page lists, by domain, the data that can be queried. <\/p>\n

About ten areas are currently covered, each with its own AI profile. Here are a few examples of questions: <\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.9″ custom_padding=”||5%||false|false” link_option_url=”%91table id=19 \/%93″ inline_fonts=”Roboto” global_colors_info=”{}”]<\/p>\n\n\n\n\n\t\n\n\t\n\t\n\t\n\t\n\t\n\t
Domaine m\u00e9tier <\/strong><\/th>Exemple de question <\/th>\n<\/tr>\n<\/thead>\n
Achats<\/td>\u00ab\u202fDonne la performance de livraison \u00e0 l\u2019heure par fournisseur.\u202f\u00bb <\/td>\n<\/tr>\n
Commandes clients <\/td>\u00ab\u202fQuelles sont les commandes en retard pour le client X\u202f?\u202f\u00bb <\/td>\n<\/tr>\n
Logistique et stocks <\/td>\u00ab\u202fAffiche le nombre d\u2019articles en stock par organisation et sous-inventaire.\u202f\u00bb <\/td>\n<\/tr>\n
Fabrication discr\u00e8te <\/td>\u00ab\u202fQuels ordres de fabrication doivent d\u00e9marrer aujourd\u2019hui\u202f?\u202f\u00bb <\/td>\n<\/tr>\n
Maintenance <\/td>\u00ab\u202fListe tous les ordres de travail en cours.\u202f\u00bb <\/td>\n<\/tr>\n
Co\u00fbts de revient <\/td>\u00ab\u202fQuelle est la valeur des encours de production par article\u202f?\u202f\u00bb <\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”3_5,2_5″ make_equal=”on” admin_label=”Image + Text Block” module_class=”bloc_2_colonnes” _builder_version=”4.27.5″ _module_preset=”default” background_color=”#a4d0fa” custom_margin=”||8%||false|true” custom_margin_tablet=”||10%||false|true” custom_margin_phone=”||15%||false|true” custom_margin_last_edited=”on|phone” custom_padding=”50px|50px|50px|50px|true|true” animation_style=”fade” border_radii=”on|23px|23px|23px|23px” locked=”off” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”3_5″ module_class=”colonne_texte” _builder_version=”4.25.0″ _module_preset=”default” custom_padding=”||||false|false” custom_padding_tablet=”||||false|false” custom_padding_phone=”||||false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][et_pb_text admin_label=”Titre – H2″ module_class=”Titre_40″ _builder_version=”4.27.9″ _module_preset=”default” custom_margin=”||10px||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

What if your teams could query Oracle EBS on their own?<\/h2>\n

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Find out how ASK EBS can make it easier to access your business data\u2014without SQL and without exposing your ERP data.<\/p>\n

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What Happens Between the Question and the Answer<\/h2>\n

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ASK EBS is built entirely on Oracle<\/strong> services: APEX<\/strong><\/a> for the user interface, Autonomous Database<\/strong> and Select AI<\/strong> to generate the query, and OCI<\/strong> Generative<\/strong> AI<\/strong> for the language model. Our key architectural decision was to completely separate query generation from query execution. <\/p>\n

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The model uses only metadata to generate the SQL query based on the question. The data is read only at runtime, directly from EBS and in accordance with its security policies. <\/p>\n

The accuracy of the responses depends primarily on the context provided to the model. We have therefore created an AI profile for each domain, so that the model sees only the views from the selected domain. This reduces the risk of incorrect queries. <\/p>\n

The columns are described in the user vocabulary. Their descriptions also include some guidelines for the model, such as how to handle dates or compare text. Each query is then validated by the application before it is executed. <\/p>\n

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The data remains under EBS’s control<\/h2>\n

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The model receives only the user’s query and the descriptions of the views and columns. TheAutonomous Database<\/strong><\/a> contains no business data, and the results never pass back through the model. <\/p>\n

The query runs in EBS with the permissions of the logged-in user. The user’s permissions and VPD rules filter the returned rows. Therefore, no one can see anything in ASK EBS that they would not be able to see in EBS. <\/p>\n

Only SELECT<\/strong> queries are executed\u2014using a read-only schema\u2014on dedicated views from which sensitive columns have been excluded. Data transfers are encrypted using TLS, and data and backups are encrypted at rest. <\/p>\n

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ASK EBS: A Scalable and Extensible Solution<\/h2>\n

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We have identified three ways to extend ASK EBS<\/strong>, ranging from the least invasive to the most invasive. The first involves enriching the column descriptions without altering the model. Explaining what an internal code means, for example, helps users better interpret the questions. <\/p>\n

When information is missing, you can add columns or views to an existing domain. The new data then becomes searchable. <\/p>\n

To address a new business requirement, we finally create an entire domain, complete with its views, AI profile, and security rules. This is the most complex change, as it affects both EBS<\/strong> andthe Autonomous Database<\/strong>. <\/p>\n

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Are you using Oracle EBS 12.2?<\/h2>\n

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The same approach can be applied to other Oracle E-Business Suite<\/strong> environments, using the domains and terminology specific to each company.<\/p>\n

This requires EBS version 12.2.7<\/strong> or later, running<\/strong> on Oracle 19c or a newer version.The ERP<\/strong> can be hosted on-premises or on OCI<\/strong>, and the solution uses the Autonomous Database and OCI Generative AI services. <\/p>\n

If you’d like to see whatASK EBS<\/strong> could do for your teams, contact us for a demo.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Section – Blog – Cta Actu” module_class=”Fond_bleu Fond_icone” _builder_version=”4.27.0″ custom_margin=”5rem||5rem||true|true” custom_margin_tablet=”4rem|40px|4rem|40px|true|true” custom_margin_phone=”|20px||20px|false|true” custom_margin_last_edited=”on|phone” custom_padding=”3rem||3rem||true|false” global_colors_info=”{}”][et_pb_row make_equal=”on” admin_label=”Block of text” module_class=”LargeurBox” _builder_version=”4.27.0″ _module_preset=”default” animation_style=”fade” locked=”off” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.25.0″ _module_preset=”default” custom_padding=”|9rem||9rem|false|true” custom_padding_tablet=”|0rem||0rem|false|true” custom_padding_phone=”|0rem||0rem|false|true” custom_padding_last_edited=”on|desktop” global_colors_info=”{}”][et_pb_text admin_label=”Sous-titre” module_class=”SousTitre” _builder_version=”4.25.0″ _module_preset=”default” text_font=”||||||||” text_orientation=”center” custom_margin=”||10px||false|false” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|tablet” global_colors_info=”{}”]Contact[\/et_pb_text][et_pb_text admin_label=”Titre – H2″ module_class=”Titre_40″ _builder_version=”4.26.1″ _module_preset=”default” text_orientation=”center” global_colors_info=”{}”]<\/p>\n

Do you have a project? A request?\u2028 Any questions?<\/h2>\n

[\/et_pb_text][et_pb_text admin_label=”Texte” _builder_version=”4.27.0″ _module_preset=”default” text_text_color=”#d2d4ec” text_orientation=”center” global_colors_info=”{}”]Contact us today and find out how we can work together to shape your company\u2019s digital future.[\/et_pb_text][et_pb_button button_url=”https:\/\/www.sqorus.com\/en\/contact\/” button_text=”Contact SQORUS” button_alignment=”center” module_class=”Bouton fond_orange” _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”30px||||false|false” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.5″ custom_margin=”10%||||false|false” custom_padding=”0px|0px|0px|0px” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ custom_padding=”0px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.5″ custom_padding=”||5%||false|false” global_colors_info=”{}”]<\/p>\n

FAQ<\/h2>\n

[\/et_pb_text][dsm_faq dsm_make_accordion_toggle=”on” dsm_open_faq_item=”on” dsm_enable_schema_markup=”on” _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}”][dsm_faq_child dsm_title=”What is NLQ in Oracle EBS?” dsm_content=”<\/p>\n

NLQ<\/strong> (Natural Language Query) allows business teams to query Oracle E-Business Suite<\/strong> in French or English without writing an SQL query. The results are retrieved from the ERP system and filtered according to each user\u2019s access rights. <\/p>\n

” _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}”][\/dsm_faq_child][dsm_faq_child dsm_title=”Is data from Oracle EBS sent to the AI model?” dsm_content=”<\/p>\n

The language model receives only the question asked and the necessary metadata, such as descriptions of views and columns. Business data from the ERP is never transmitted to the AI model. <\/p>\n

” _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}”][\/dsm_faq_child][dsm_faq_child dsm_title=”What are the prerequisites for deploying ASK EBS?” dsm_content=”<\/p>\n

ASK EBS<\/strong> requires Oracle E-Business Suite 12.2.7<\/strong> or later, as well as at least an Oracle 19c database. The ERP can be hosted on-premises or on OCI. Oracle Autonomous Database and OCI Generative AI services are also required. <\/p>\n

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