New managerial challenges are tending to put quality of working life back at the center of our thinking. Managing a team has become a mission taking into account several variables. The human being and his or her skills have a central place in team management. Similarly, successful project management also depends on the management style and qualities of the manager. The latter must therefore demonstrate certain human qualities to be able to steer a project through to a successful conclusion, without rushing his or her teams.
Managing a project: the qualities of a good manager
Getting people from different departments to work together on a project is not an easy task. The problem is how to manage people who have never worked together or who know little about each other? Especially as the hierarchical link between the manager and new employees can be tricky to establish.
In order to carry out this type of mission successfully, the manager must know how to :
- organizing work
- motivate your teams
- dealing with conflict
- meet delivery deadlines
- ensure the quality of our work.
Through these tasks, he/she will have to demonstrate certain human qualities that are essential to create team cohesion. He will be diplomatic and communicative in order to be able to convey strong messages without offending his colleagues. He will also have to be firm without being authoritarian. This communication can only work if he knows how to listen, reformulate and redistribute the information in a relevant way. The employee will feel listened to and understood, which will allow him/her to advance in his/her mission.
The factors of good team management
To lead a team, the manager must be present in the field, take his place as a coach and position himself in an active listening approach to better manage his employees. He can also appoint a deputy to whom he can delegate certain functions.
The key to cross-functional management is to draw up a schedule with intermediate stages that can be achieved and delivered by employees. At each stage, the manager must take the time to review the situation with each person. These micro-interviews will allow him/her to encourage, reinforce or mention areas for improvement. To congratulate an employee is to encourage them in their efforts or in their successful actions.
Experience often shows management errors on the part of managers, especially on managers who are young in their functions or recently promoted. The role of the manager can sometimes be tricky with teams that are more or less easy to manage on a daily basis. To remedy this, human resources can offer team management training on key topics such as priority management, delegation, psychosocial risk management and stress management, with practical case studies and role-playing.
Today’s managers can also use project management software to monitor employee tasks and set objectives. These tools make it possible to plan a project in a visible and clear way so that adjustments can be made if necessary at various intermediate stages.
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