CHANGE MANAGEMENT CONSULTING

DRIVING CHANGE MANAGEMENT

TO FACILITATE THE ADOPTION OF NEW IT TOOLS

Designing and deploying innovative change management systems, these are the services that our Change Management teams provide to reduce your costs of adopting new tools during your digital and business transformations. For more than 30 years, our Change Management teams have been supporting you in the change management of your digital transformation projects, regardless of the solutions chosen (ERP, CRM, HRIS, Business Applications, etc.), most often associated with process and organisational changes.

 

DIAGNOSIS & STRATEGY

After a diagnostic phase to understand the context and challenges of the project, our change management experts advise our clients on the most appropriate support plan including impact analysis, communication, training, documentation and assistance. Our project managers ensure that budgets, planning, deadlines and quality of deliverables are respected at every stage of the Change Management mission

 

DO YOU NEED HELP TO DESIGN AND IMPLEMENT A CHANGE MANAGEMENT SYSTEM ADAPTED TO YOUR TRANSFORMATION PROJECT?

  • Analysis of the existing situation via interviews, focus groups
  • Impact assessments
  • Mapping of key players
  • Animation of project kick-offs
  • Definition of the governance Definition of the change plan including the communication and training plan
  • Project management
  • Change Management
  • Definition & monitoring of KPIs to ensure change readiness

 

PROJECT COMMUNICATION

Good communication makes it easier to buy into the project. Our consultants advise you on the development of the project communication plan, and implement the communication actions before, during and after the deployment, by communication channel. We base this on your preferred communication channels.

 

DO YOU KNOW HOW TO COMMUNICATE WITH YOUR EMPLOYEES TO HELP THEM ANTICIPATE THE CHANGE AND REASSURE THEM ABOUT THE ARRIVAL OF THE NEW INFORMATION SYSTEM?

  • Storytelling & defining key messages
  • Definition of a visual identity (name, logo, banner, presentation templates, etc.)
  • Internal newsletters
  • Communication kit (flyers, presentations, posters, teaser …)
  • Campaigns on social networks
  • Intranet / collaborative tools

 

DESIGN & PRODUCTION OF EDUCATIONAL TOOLS

Our educational designers produce specific tools for your internal trainers and your users, whatever the distribution medium (intranet, LMS – Learning Management System, tablets, online help, collaborative space, etc.). We can also take care of the translation of your educational and communication tools for your international deployments (technical documents, user guides, e-learning) in accordance with your graphic constraints and country-specific adaptations.

 

DO YOU NEED ADVICE FOR THE CREATION OF YOUR EDUCATIONAL TOOLS, FOR THE CREATION OF YOUR COMMUNICATION TOOLS AND THEIR TRANSLATION IN THE CONTEXT OF YOUR INTERNATIONAL DEPLOYMENTS?

  • Material design workshops
  • Content production (job aid, e-learning, FAQ, videos, curricula)
  • Updating of existing materials
  • Translation and centralisation of your project documentation
  • Tracking / Follow-up of document consultation

 

TRAINING PLANNING & FACILITATION

Our consultants train your internal trainers and run user sessions with the constant aim of getting them to buy into the change. They lead and coordinate the communication actions before, during and after the deployment (kick-off, interview, webinar …).

 

DO YOU KNOW HOW TO TRAIN YOUR EMPLOYEES IN THE NEW BUSINESS PROCESSES AND HOW TO TRANSLATE THEM INTO THE CHOSEN APPLICATION, USING NEW TECHNOLOGIES FOR TEACHING PURPOSES?

  • Training of internal trainers, administrators, end users
  • Sharing the « Trainer Toolkit »
  • Creation of training materials and case studies
  • On-site training, in France and abroad, multi-sites
  • Approved training organisation N°1175156407

THE SQORUS CHOICE FOR YOUR

CHANGE MANAGEMENT STRATEGY

EXPERIENCE

Training, SQORUS core business for 30 years

REFERENCES

Customer references in change management on internal, international, multi-site and multi-profile projects

EXPERTISE

A good knowledge of the various tool and software publishers and integrators in the information systems market

ENGAGEMENT

A team of change experts who know the business (HR & finance) and the digital/IS tools on the market to help you deploy your change strategy effectively

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