What are the qualities expected in a technical consultant?

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Published on 5 April 2022

The technical consultant is a key player in strategic projects with a technological dimension. His role includes proposing technical and organizational solutions to ensure the success of an IT project. Several qualities are necessary for this job, which can be both technical and relational. So, what are the main qualities expected in a technical consultant?

Master the missions of a technical consultant

The role of the technical consultant is to anticipate and define the needs of the company for which he works, particularly in the context of a software implementation project. It provides technical solutions for upgrading the information system.

The technical consultant can be specialized by technical skills or by business solutions such as HRIS for human resources or ERP for finance, which can be found in the vast majority of large French and international companies. He will also have to have a posture of consultant.

Have the technical skills

Obviously, to become a technical consultant, you need to have certain technical skills
First and foremost, a thorough understanding of the company’s information system (network, system, infrastructure, operations, etc.) is one of the main qualities expected of a technical consultant.

In addition, he/she must have excellent technical expertise in the fields concerned by his/her position. This includes a good knowledge of the software offerings on the market, the associated operating systems and the development languages supporting the design of software offerings, such as programming languages like SQL, PL/SQL Web: Javascript, HTML5, CSS3 Framework: Angularjs, Vue.js, Reactjs, Oracle Apex, J2EE or Django.

He/she must also be curious about new technologies and be interested in innovative solutions, in order to be able to advise customers.

Finally, fluency in English is necessary to understand the technical documentation, an important part of the software offering.

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Have the posture of a consultant

With equivalent technical skills, the qualities related to the professional skills of a technical consultant are an important asset in a project team.

Having the posture of a consultant is important: he or she must be able to understand and develop the solution in line with the customer’s needs. He will be able to recommend and define the technical architecture in line with the company’s strategy and the scope of its project.

Then, he will have to be the referent support during the phases of development, test and operational and technical implementation of the customer. These qualities include leading work groups, listening, and teaching to popularize his technical discourse. It must also serve as a support for the different teams involved in the project. The consultant brings his technical expertise to the projects in which he is involved. In addition to these skills, he ensures a regular technology watch on his fields of expertise.

Develop a customer focus

For the implementation of the project, the understanding of the customer’s need is the main quality that the technical consultant must have. He is the one who takes care of the design and modeling of a particular technical architecture for the client.

The Council will also need to be able to carry out audits, benchmark studies and provide advice on technical issues related to its area of expertise.

He/she will have to know how to best advise his/her clients to enable them to optimize the use of the tools and information systems in place. The technical consultant will thus assist the mastery of the various works on technical issues. He will be in charge of drawing up technical specifications for the main contractor.

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