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Modernization of an operations management application for SNCF with Oracle APEX

Reconciling Cloud and legacy systems: a major challenge for our customer, who needed to modernize the management of its ERP operations. SQORUS supported SCNF in this transformation.

The challenge

Modernizing ERP management in the face of cloud and legacy systems

SNCF has an ERP used by 25,000 daily users, based on a 20-year database and 15 years of history. With the opening to competition, a new Cloud ERP was added to the existing system.

To make these two environments cohabit, SNCF needed suitable tools to supervise and manage the various ERP deployment operations.

The existing management tool, a complex Excel file, posed several problems:

  • Tool developed by employees who are no longer with us
  • Accessible to steering team only
  • Frequent saturation and file blocking
  • Ineffective communication between players (hundreds of e-mails sent)
  • Difficulty coordinating stakeholders (up to a hundred people)

    Our clients

    Testimonial

    Amadou-NGOM

    Patrice FRANCOIS

    Head of ARCHITECTURE & IT EXPERTISE division

    All these operations were originally controlled by an Excel application, a good old file that had been around for many years […]. This application had become complex. The file easily became saturated, and froze, requiring meetings to share it with users […].

    Background & objective

    Develop a steering application to manage technical operations

    artificial-intelligence-midjourney

    Modernization was therefore essential to simplify operations management and make them more reliable.

    It was designed to meet three key challenges:

      • Time: with only three people involved, the challenge was to design, test and deliver an operational solution in record time.
      • Flexibility: the application had to adapt to both light maintenance (small-scale TMA) and complex, large-scale management plans.
      • Rationalization: the aim was to optimize processes, centralize information and improve coordination between all players for smoother, more efficient management.

    The aim of the project was to design, test and deploy in three months a solution capable of managing both one-off operations and large-scale intervention plans.

    The main objective was to create a centralized, real-time control application capable of managing all technical and application operations, improving coordination between teams and reducing email exchanges for smoother, more collaborative operation.

    The SQORUS solution

    A collaborative solution for real-time data management

    SQORUS developed an application on Oracle APEX, chosen for its compatibility with the SNCF environment and its ability to integrate data from Excel.

    1.drawing design

    Creation of a complete tree structure integrating interdependencies between action groups and tasks.

    2. Rationalization of reference systems

    Creation and centralization of databases to promote reuse and consistency of information.

    3. Configuration

    Set up simple table-based parameterization with notions of predecessors, hierarchies and task launch conditions.

    4. Control and automation :

    • Action tracking, automatic notifications
    • Continuous adjustment to actual progress

    5. Validation and follow-up

    Possibility of commenting, validating and revising plans at every stage to guarantee reliability and continuity of management.

    The application enables :

    • Hierarchical structure (plans, action groups, tasks, dependencies)
    • Real-time monitoring of forecast and actual durations
    • An automatic notification system for task tracking
    • An overview for management teams
    • Optimized management of access rights
    • Adapting to different work rhythms
    • Dynamic recalculation of times according to progress

    The results

    Benefits of modernizing your application with APEX

    The SNCF has gained in reliability and efficiency thanks to a solution that simplifies the day-to-day work of its teams and improves the operational performance deployed by the IT team at SQORUS.

    The benefits :

    • Reduction of emails sent in line with SNCF’s CSR policy
    • Better stakeholder coordination
    • Real-time visibility of operations progress
    • Optimizing schedules and night-time operations
    • Robust application, even in the event of problems

    The application has been in production for a few months now, and has already been used to pilot several operations: test interventions, change of management model, and then the last evolutionary maintenance train.

    SNCF is already planning to use the system for its next strategic operations, such as blanket changeovers and the rollout of the new 2026 management model, as well as technical maintenance and application upgrades.

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    The SQORUS choice

    Why choose SQORUS for your Oracle APEX project?

    Our customer chose SQORUS for its recognized expertise and mastery of the Oracle APEX solution. Our consultants’ agile approach, combined with their understanding of business challenges, was decisive in the success of this modern web application development project.

    Business expertise

    With over 35 years’ experience in application development, our experts have an in-depth understanding of the challenges and opportunities presented by this technology.

    Oracle Partner

    Certified partner status guaranteeing up-to-date expertise and a certified team to meet your business challenges.

    Personalized support

    Our team works closely with yours to understand your specific needs, business objectives and vision.

    Our clients

    Testimonial

    Amadou-NGOM

    Patrice FRANCOIS

    Head of ARCHITECTURE & IT EXPERTISE division

    We worked with SQORUS to improve the solution as we went along. This has considerably reduced the number of e-mails sent, and everyone has a real-time view of what’s happening in the field.

    Contact SQORUS for your APEX project

    Would you like to modernize your operations management application with Oracle APEX? Transform your processes into collaborative, intuitive and secure applications, accessible in real time.

    They trust us

    Discover our other SQORUS case studies

    Who are we?

    Discover the strengths of the SQORUS strategy

    SQORUS specializes in the digital and business transformation of HR, Finance, EPM and IT functions.

    For over 35 years, our consultants have been working with major corporations on strategic, international information systems projects: development strategy, selection assistance, integration, Business Intelligence, Data Management, support and change management, as well as on Cloud and Artificial Intelligence issues.

    We have been able to adapt to new digital challenges, the arrival of the Cloud and changes in working methods. We have succeeded in forging strong partnerships with the main publishers in the market and in attracting business and technical experts.

    Our strength: over 350 talented people dedicated to the success of your projects and sharing strong values: diversity, commitment and solidarity, which represent real value for the company and its customers.

    Great Place to Work for 11 consecutive years, SQORUS is sensitive to the personal development of its Sqorusien.ne.s, their career development and their training in future-oriented solutions.