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Business Data Hub: How an International Group Improved the Reliability of Its HR and Payroll Data Across 7 Countries

SQORUS is helping a major international technology group—a leading global player in the eye care sector—to unify and ensure the reliability of its HR and payroll data on a global scale, using the Business Data Hub, which is operated as a managed service.

Testimonial

HRIS as a “source of truth”: Cherif BOUTALBI‘s experience

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A Collaborative Approach to Ensuring Reliable HR Data

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To meet this global challenge, the group opted for a managed service model with SQORUS.

The two teams worked together from the very beginning to jointly develop a solution that was truly tailored to the realities of a group operating across multiple countries, systems, and processes.

Active listening, collaborative development, and continuity between the project phase and the support phase were the cornerstones of this collaboration.

 

The challenge

An Integration Architecture Under Pressure as It Faces Global Data Challenges

In an international group of this size, every new system added to the IT infrastructure means new interfaces that need to be built. Every acquisition and every migration of a local payroll solution results in custom development and a growing integration debt. IT teams spend their time maintaining point-to-point data flows, and data does not circulate smoothly between systems that are supposed to share it.

The main points of contention identified:

  • System Diversity: Approximately 40 local payroll systems to be integrated, across as many countries, with a global HRIS serving as the central reference
  • Manual double entry: time-consuming re-entry that leads to recurring errors and unreliable data
  • Insufficient harmonization: non-standardized processes across countries and tools, making it difficult to achieve a coherent, comprehensive view
  • Limited analytical capabilities: data that is difficult to leverage for performance management at the group level
  • Growing integration burden: Each new country to be integrated represented a project in and of itself, requiring the development and maintenance of a custom connector
  • International Compliance: Increasing Regulatory Requirements in a Multinational Context

Background & objectives

A global leader in eye care seeking to gain control over its HR data

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This major international group is a leading player in the field of vision care, with a presence in many countries across several continents. Its culture, which is deeply rooted in innovation, science, and making a positive impact on patients, requires a very high level of data reliability to manage its global operations.

Some key aspects of the ecosystem to manage:

  • Operations in many countries across several continents
  • About 40 local payroll systems to be integrated
  • A single, comprehensive HRIS to serve as the standard for the entire group
  • An HR system that supports all departments: Finance, IT, Sales, and Marketing

The goal: to position the HR function as the company’s true “source of truth” and to make the HRIS a genuine management tool for the entire organization, extending far beyond the HR department alone.

The SQORUS solution

The Business Data Hub: Reversing Data Flows to Standardize Global HR Data

Faced with traditional architecture that was reaching its limits, the group underwent a paradigm shift. The question was no longer“How do we build an interface for each payroll system?” but rather“How do we build a scalable model that can be deployed quickly and creates value in every country?”

The solution: reverse the data flow. Local payroll systems now feed data into the HR Core through a single entry point, rather than the other way around. This is the logic behind the Business Data Hub operated by SQORUS.

A Single Platform for Managing HR Data

The Business Data Hub centralizes the tools essential for managing data flows:

  • Real-time flow monitoring to detect anomalies immediately
  • Mapping Datasets to Standardize Data Across Heterogeneous Systems
  • Centralization of errors to quickly correct discrepancies and ensure precise management
  • International data protection, in compliance with local regulations

A turnkey managed service model

The group has decided not to build or maintain a new integration platform on its own.

SQORUS handles the solution’s hosting, daily monitoring of data flows, support, and interface updates. The client’s teams retain control over business governance: management rules, functional decisions, and deployment priorities remain entirely under internal control.

Specifically, this model allows you to:

  1. Simplify the integration architecture and reduce technical debt
  2. Accelerate rollouts in new countries
  3. Scaling up a model that can be replicated globally
  4. Free IT teams from maintenance tasks so they can focus their efforts on creating value

The results

Concrete, measurable results after one year in production

After more than a year in production, the results are evident throughout the organization:

  • 7 countries deployed and connected to Core HR via the Business Data Hub
  • More than 13,000 employees served within the coverage area
  • Eliminating duplicate data entry: HR teams save time and focus on higher-value activities
  • Process industrialization: real-time monitoring, centralized error tracking, and significantly more granular management of HR data
  • Enhanced stability and fewer unforeseen issues thanks to better control of data flows between systems
  • The Finance department relies directly on Core HR data to power its business intelligence tools
  • KPIs are now available to managers to help them make day-to-day decisions

HRIS has reached a milestone: it has evolved from a transactional tool into a true decision-support platform, ready to integrate artificial intelligence

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Future prospects

Moving Toward Analytical, AI-Enhanced HR

This first step paves the way for a more profound transformation of the HR function:

  • Global Expansion: Rollout of the Business Data Hub in New Countries to Enhance Data Consistency in HCM Worldwide
  • Analytical Value Creation: Leveraging HR Data for Analytical and Predictive Purposes, Beyond Transactional Needs
  • Preparing for AI: Building a Robust Data Foundation to Integrate Artificial Intelligence into HR and Management in the Future
  • A New Management Paradigm: HRIS as a Springboard for Exploring New Ways of Working, Making Decisions, and Innovating Across the Group

Our clients

Testimonial

Amadou-NGOM

Cherif BOUTALBI

Global Director of Digital HR Transformation

” What I particularly appreciated was the SQORUS team’s approach: they were very attentive, able to provide relevant recommendations, while remaining flexible enough to adapt to our constraints in a multi-country environment. And having the same team handle both the project and support is a real plus: it ensures continuity, knowledge, and, ultimately, much greater efficiency.

If I had to recommend the Business Data Hub to another company, I would say yes without hesitation. It’s a foundational component that ensures data reliability, simplifies the architecture, and accelerates all HR projects. But above all, it transforms the HRIS: we’re moving from a transactional tool to a true management platform. “

The SQORUS Choice

Why Did This International Group Choose SQORUS for Its Business Data Hub?

Expertise in HR Data Integration

SQORUS has expertise in complex HRIS ecosystems and large-scale integration challenges. Its knowledge of multi-country architectures, HR data models, and data governance issues enables it to design customized solutions tailored to each international context.

 

Proven Managed Service Model

SQORUS manages the Business Data Hub end-to-end: hosting, data flow monitoring, support, and interface updates. This model frees the client’s teams from the technical complexities of an integration platform, allowing them to focus on their core business.

 

Project-Support Continuity: One Team

SQORUS ensures seamless continuity between the project phase and ongoing support. The same team possesses a deep understanding of the context, management rules, and on-site constraints, which guarantees responsiveness, relevant recommendations, and long-term effectiveness.

 

Contact SQORUS for your Business Data Hub project

Is it difficult to transfer your HR and payroll data between your systems? Do you manage a multitude of on-premises solutions without a coherent, holistic view? Do you want to turn your HRIS into a true management tool for the entire organization? Our team of experts is ready to support you.

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SQORUS is a firm specializing in digital and business transformation for HR, Finance, EPM, and IT functions.

For more than 35 years, our consultants have been working with large companies on strategic, international projects related to information systems: evolution strategies, decision support, integration, business intelligence, data management, support, and change management, as well as issues related to the cloud and artificial intelligence.

We have successfully adapted to new digital challenges, the rise of the cloud, and changes in work styles. We have succeeded in forging strong partnerships with the market’s leading software vendors and in attracting business and technical experts.

Our strength: our more than 350 talented employees, who are dedicated to the success of your projects and share strong values—diversity, commitment, and solidarity—which represent real value for the company and its clients.

Recognized as a “Great Place to Work” for 12 consecutive years, SQORUS is committed to the well-being of its employees, their career development, and their training in cutting-edge solutions.