MOA / MOE: Roles and responsibilities of these teams in a digital transformation project

The Project Owner (MOA) defines and manages the project

It has a role of principal, of decision-maker. It orders the project. It represents the end users and is responsible for thefunctional and non-technicalexpression. The project owner, the entity that is responsible for the need, defines the project’s objective, its schedule and its budget. Moreover, the expected result of the project is the realization of a product called “work”.

The AMOA (Assistance à maîtrise d’ouvrage) is the person/team that accompanies the company in all phases of its project (definition of objectives, planning, budgeting, training, etc.).

The AMOA can be internal to the company or external (consultant), when the decision-maker does not have the time nor the skills to carry out this work. For example, when implementing an HR information system, the project owner or project management consultant will have to define the scope of the project, the processes to be covered: recruitment, training, evaluation and talent management, etc. The project owner is responsible for project management, throughout the life of the project.

It plays this role during the various steering committees of the project. The project owner (or one of his representatives) is generally the chairman of the steering committee, in order to regularly monitor the progress of the project and to validate the different milestones (GO-NoGO) allowing to pass from one phase to the next.

The project manager (MOE) technically executes the project

The EMO is positioned downstream of the Owner, it ensures the construction, the coordination of the works and is responsible for their successful completion. It is the executor of the expression of the need expressed by the MOA.

It is the entity retained by the project owner to technically carry out the work under the conditions of quality, costs and deadlines defined by a contract.RH.

In practice, by whom are the specifications written?

The writing of the specifications is generally subject to debate in the company… The functional specifications must normally be provided by the project owner and given to the project manager.

In practice, it turns out that writing a specification is complex and can rarely ignore (even if it should, in theory) all the underlying technical issues. However, these problems are the prerogative of the project management, which is therefore very often called upon to contribute to the drafting of these specifications…

In fact, a good solution can be the writing of a purely functional specification by the project owner and then the proposal of a more formal version by the project manager, or a collegial writing of the functional specification.

MOA/ MOE: an essential collaboration

The project manager expresses the users’ needs, the project manager responds with the technical solution! It is essential on a digital transformation project, which is by nature complex, to understand and enforce these roles for the smooth running of the project. The skills of the two teams are different and complementary.

If the former master the business and its uses, the latter will be the only ones able to customize the solution according to the expectations of technical neophytes. Therefore, from the beginning of an implementation project, it is important to clearly define these roles, their differences and the importance of working together hand in hand to achieve the common goal: an information system that works well and is adapted to the needs of the company.

Sqorus expertise

Sqorus, with its 28 years of experience in this field, can help you in this objective. We propose to help you in the choice of a solution and in the implementation of a solution in relation to the Finance and Human Resources professions.

Also read in our file "to carry out a HRIS project in your company":

• The digital transformation of HR functions: what role for the HRD?
• The major challenges for human resources management in the future
• Regulatory issues for HRDs to master in 2019
• Valuing the employee experience, a priority for HR departments
• Improving the company's HR processes, the major challenge for HR departments
• Human Resources Information System HRIS, what is its use?
• HRIS to improve the company's HR processes
• Human resources and technologies for business performance
• What technological tools are available to HRDs?
• HRD: which HRIS solution to choose for your digital transformation?
• Help in choosing an HRIS: why use a firm?