Steering and governance of an HR project: which profiles should be involved?

The technical and functional scoping phase

Indispensable within a project team, the role of the solution architect is to reinforce the company’s IT architecture in the field of IS (” Information System “) to support future technological developments. Based on a study of the IT environment, the company’s activity and its challenges, he can then propose and implement a technical solution appropriate to the structure’s needs. It supports the project manager by providing sound advice and keeping the project on budget.

For his part, the technical consultant conducts a technology watch by identifying the best digital partners likely to provide real added value. It helps the project manager to respond in a comprehensible and technical way to the various calls for tender. He configures and updates the computer system.

The functional consultant completes the role of the solution architect and the technical consultant by defining the business issues and the possible risks caused by the installation of the new information system in the company.

The construction and realization phase

The PMO (Project Management Office) is a department responsible for determining the various processes related to project management. Its members include technical-functional consultants and project managers.

The actors of a PMO define the general policy, the operating modes and the change management related to project governance. They foster communication between the various collaborators through a common language, a collective mentality and training workshops, which are essential links in the chain of harmonious project management.

The members of a PMO also set the priorities for the HR reorganization program, carefully considering the imposed schedule, the dashboards and the budget. They provide the structure with steering tools for project governance, such as computer software or reference systems.

The deployment and training phase

Once the HR project has been clearly defined, planning completed and resources managed, the deployment phase can begin. This involves the implementation of new solutions designed to improve the company’s service, which must be carried out by experienced consultants and managers with cutting-edge expertise in the field.

The deployment period encompasses all the events that take place between the order to the manufacturer, in the case of an HRIS (“Human Resources Management Information System”) for example, and the actual installation.

The establishment of a deployment schedule including the objectives, the scope and especially the different stages of the implementation is essential. Specific dates and deadlines are assigned to each stage of development.

It is essential that training be scheduled so that HR managers and all those affected by this change can quickly get to grips with the new tools.

Support and TMA

In order to manage the sustainability of the new tool in the human resources department, it is essential to ensure a support phase, which is a natural continuity affecting all projects in a structure. While waiting for the benefits offered by the project to materialize, the facility must enable participants to benefit from optimal learning.

Junior profiles ” are now a successful strategy for many companies. Motivated, curious and willing to prove themselves, young graduates are highly sought after to take charge of the support part of a project. They progress day by day alongside employees with proven experience in the field, who carefully supervise them.

TMA ( Third Party Application Maintenance ) is the final phase of the governance of an HR project. The maintenance of the system is entrusted to an external service provider or an experienced consultant, whose decision making enables the benefits of the new HR resources to be sustained and even improved.